Rafi88 takes the protection of your personal data very seriously. This document clearly outlines how we collect, use, store, and safeguard your information in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010. Your privacy is not merely a legal obligation for rafi88 — it is a trust we uphold every single day.
The core principles that shape how rafi88 handles every Malaysian player's personal data responsibly.
This document outlines rafi88's privacy practices. By using the rafi88 platform, you agree to the collection and use of information as described in this policy.
Important Note: This Privacy Policy should be read together with rafi88 Terms & Conditions. If you have any questions about how we handle your personal data, please do not hesitate to reach out to us at support@rafi88.online before using the platform.
Rafi88 (referred to as "we", "rafi88" or "the Platform") is an online betting platform operator serving Malaysia through rafi88.online. We are committed to protecting the privacy and personal data security of every user on our platform.
This Privacy Policy clearly explains:
This policy applies to all users of the rafi88 platform — including website visitors, prospective members, and registered members. Continued use of the rafi88 platform after any changes to this policy take effect will be considered acceptance of those changes.
Rafi88 only collects data that is necessary to provide our platform services safely and effectively. The following are the categories of data we collect:
| Data Categories | Example Information | How Collected |
|---|---|---|
| Identity Data | Full name, MyKad/passport number, date of birth, gender | Registration form, KYC verification |
| Contact Data | Malaysian phone number, email address, residential address | Registration form, profile updates |
| Financial Data | Payment methods (TNG, DuitNow, GrabPay, FPX), transaction history, account balance | Deposit and withdrawal transactions |
| Gaming Data | Betting history, games played, wins and losses, session duration | Gaming activity on the platform |
| Technical Data | IP address, device type, operating system, web browser, cookie data | Automated server logs, cookies |
| Communications Data | Customer support correspondence, complaints, feedback | Live chat, email, WhatsApp |
Sensitive Data: rafi88 does not collect sensitive data such as health information, political affiliations, or religious beliefs unless you voluntarily disclose it in the context of a customer support request. Such data will be handled with a higher level of protection.
Rafi88 uses your personal data only for the following purposes, which are lawful under Malaysia's PDPA:
Rafi88 will not use your data for any purpose not stated above without first obtaining your explicit consent.
Rafi88 does not sell, rent, or disclose your personal data for third-party marketing purposes. In limited and necessary circumstances, rafi88 may share your data with the following categories of third parties, all under strict confidentiality agreements:
International Data Transfers: Some of rafi88's technical service providers may operate outside Malaysia. In such cases, rafi88 ensures that any data transfers are carried out with protections equivalent to Malaysia's PDPA standards, including through appropriate data transfer agreements.
Rafi88 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or unlawful disclosure:
While we take all reasonable steps to protect your data, no security system is completely impenetrable. You also play an important role in keeping your data safe by keeping your rafi88 account password and login details confidential.
Under Malaysia's Personal Data Protection Act (PDPA) 2010, you as a data subject have the following rights regarding the personal data held by rafi88:
To exercise any of the above rights, contact us at support@rafi88.online, stating the right you wish to exercise along with your account details for identity verification. We will process your request within 14 business days and inform you of the action taken.
Rafi88 uses cookies and similar technologies to enhance the user experience and ensure the platform functions correctly. The following types of cookies are used on rafi88:
You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the rafi88 platform. For more information on managing cookies, refer to your web browser's help documentation.
Rafi88 retains your personal data only for as long as necessary for the purposes stated in this policy, or as required under applicable Malaysian law:
Once the relevant retention period has ended, your data will be securely deleted using methods that ensure it cannot be recovered. rafi88 conducts regular data retention reviews to ensure we do not hold data longer than necessary.
The rafi88 platform is for users aged 18 and above only. rafi88 does not knowingly collect any personal data from individuals under the age of 18.
If we discover that personal data belonging to a minor (under 18 years of age) has been collected without our knowledge, we will immediately take the following steps:
If you suspect that a minor has registered or is using the rafi88 platform, please contact us immediately at support@rafi88.online so we can take the appropriate action.
Parental Responsibility: Parents and guardians are responsible for ensuring that their underage children do not access the rafi88 platform. rafi88 encourages the use of parental control software on devices shared with children.
Rafi88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or platform improvements. When material changes are made to this policy, we will:
We encourage you to review this Privacy Policy periodically to stay informed about how rafi88 protects your information. Continued use of the platform after changes take effect will be considered acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how rafi88 handles your personal data, we encourage you to reach out to us directly:
Rafi88 will endeavour to respond to all privacy-related enquiries within 3 working days and resolve data rights requests within 14 working days.
If you are not satisfied with our response, you have the right to file a complaint with Malaysia's Department of Personal Data Protection (JPDP) through their official channels. However, we encourage you to contact rafi88 first so we have the opportunity to address your concerns directly.
In today's online betting landscape, trust is the most valuable currency there is. Malaysian players who choose rafi88 as their betting platform are not only entrusting us with their money — they are also entrusting us with highly sensitive personal data. Identity information, phone numbers, transaction history, gameplay patterns — all of this is data that, if not properly protected, can cause serious harm to the individuals concerned.
That is why rafi88 has never treated data protection as a mere compliance requirement. For us, it is a concrete expression of the respect and responsibility we hold towards every player who trusts this platform. When a player in Kuala Lumpur makes a deposit via Touch 'n Go eWallet, or a player in Johor Bahru withdraws slots winnings through DuitNow, that transaction data must be protected to an uncompromising standard of security — and that is exactly what rafi88 does, every moment, every day.
Malaysia's Personal Data Protection Act (PDPA) 2010 provides an important legal framework for data protection in Malaysia. rafi88 complies fully with the provisions of the PDPA — not out of fear of enforcement, but because we believe these standards reflect best practices in responsible data management. PDPA principles such as purpose limitation, data quality, data security, and the rights of data subjects all align with the core values that guide rafi88's operations.
One of the most important aspects of rafi88's privacy policy is being transparent about what we do not do with your data. rafi88 does not sell players' personal data to third parties for marketing purposes. You will never receive unexpected calls from unknown companies offering financial products because they purchased your data from rafi88. This does not happen at rafi88, and it never will for as long as we operate — because it goes against the core values of trust that form the foundation of our relationship with Malaysian players.
Rafi88's technical data security is built on a defence-in-depth approach. 256-bit SSL encryption at the transport layer ensures that data travelling between your device and our servers cannot be intercepted. Database-level encryption protects stored data even in the event of a serious security breach. Strict internal access controls ensure that only staff with a legitimate operational need can access specific data categories. 24/7 security monitoring ensures suspicious activity is detected and addressed promptly.
Your rights under Malaysia's PDPA are something rafi88 treats as an active obligation, not merely rights that exist on paper. If you want to know what data we hold about you, you can request it and we will provide it within 14 working days. If you find any inaccurate information, we will correct it promptly. If you decide to close your account and request data deletion, we will do so within the period permitted by our legal obligations.
Rafi88 believes the era in which digital companies could collect data without limits, use it however they pleased, and remain unaccountable to their users is over. Malaysian players today are increasingly aware of their data rights, and they deserve a platform that respects those rights. rafi88 is committed to remaining a trusted platform — not only in terms of fair play and payout speed, but also in the careful and responsible protection of personal data.
A summary of your personal data rights as a rafi88 player under Malaysia's PDPA 2010.
This Privacy Policy should be read alongside rafi88's other policy documents for a complete picture.
The most frequently asked questions from Malaysian players about personal data protection at rafi88.